Security Statement:
Ujoelen Microfinance Bank is committed to protecting your privacy and security. We will never initiate a
request for sensitive information, such as a National Security Number, Account
Number or PIN, from you via email. We
strongly suggest that you do not share your personal ID, password, PIN or
account number with anyone.
Below are some of the safeguards we have in place to protect against security
breaches in the online environment.
User ID and Password
- Our system is designed to limit online account access to those possessing the
user ID Password associated with your account(s).
Encryption
- We are encrytion technology in place (currency, 128 bit SSL) that allows for
the protection of data in transit between your computer and ours. A secure
website address will begin https:// (the "s" signifies secure). The 'closed
lock' icon will usually indicate whether a communication section is encryted
also.
Fire Walls
- Our computer system include "firewalls" that we monitor and that are designed
to protect against unathorized access to our system.
Timeout
- Our system is designed to log you off automatically after several minutes of
inactivity.
Your Account Number
- Generally, we only display the last four degit of your account numbers online
to prevent people looking over your shoulder from seeing the full number.
Things you should do
to protect yourself online:
User ID and Password
- Please follow these rules to protect yourself
• Never disclose your User ID or Password
to anyone else;
• Memorize your User ID or Password,
don't write them down;
• Change your password frequently;
• Don't use birth dates, names, or other
easily guessed letters or numbers;
Log-off
- When you are done online, log off (look for the log-off link we provide). We
suggest you do this before you shut your computer off and before you surf to any
other websites.
e-Mail
- Don’t use e-mail to send us sensitive information (such as National security
numbers, account numbers, etc.).
“Phishing”, Spoofs, Hoaxes and other Deceptive e-Mails - Be careful when
responding to e-mails that look like they are from us, a regulator or an
auditor. Many thieves or hackers will send you an e-mail that will ask you to
click on a link that takes you to a web site (or pop-up window) where you will
be asked to “confirm”, “verify”, “update” or otherwise provide sensitive
information (such as your account number, password, PIN, or National security
number). Sometimes these e-mails will falsely say that your account will be shut
down if you don’t act quickly. Don’t be intimidated by these
threats. These links, web sites and
pop-up windows may look like ours, but will really just take you to the thief.
Clicking on one of these links can expose your computer to viruses and spyware,
even if you don’t supply the sensitive information they want. We will never send you an email
that asks you to verify an Account Number, Password, Pin or National Security
Number. If you receive such a request,
it is probably fraudulent. If you have any doubts about whether an email from us
is authentic, don’t reply to it, open any attachments or use the link in the
email. To Ujoelen Microfinance Bank please find the applicable telephone number
on the Contact Us page.
Security for your own
Computer - Protect your own computer
by doing these things:
• Keep your operating system and browser
up to date;
• Install a personal firewall;
• Install anti-virus software and keep it
up to date;
• Scan your computer for spyware on a
regular basis;
• Don’t download programs or files from
unknown sources;
• Install a pop-up blocker from a
trustworthy source;
• Disconnect from the internet when you
are not online. |
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